POWER OUTAGE: Due to the storm today, HG&E crews are on scene responding to several power outages throughout the City. While most customers have been restored, HG&E is waiting for Verizon to reset several poles before we can restore service to the remaining customers without power. We are doing everything we can to expedite the process and will provide additional updates as they become available. Thank you for your patience!
PAYMENT UPDATE: There will be an online and over-the-phone payment outage from Friday, September 5 at 4:30 pm through Monday, September 8 at 8:30 am. This payment downtime is related to HG&E's transition to a new account management tool, SmartHub. We look forward to sharing the new payment system with you on Monday! Thank you for your patience and cooperation!
